Need help? Here's how to reach us
Five ways to solve a problem — pick whichever fits, from instant AI assistance to a direct call.
AI assistance
Ask the ZIBADIS assistant for an instant answer, any time.
Call center
+98 21 2200 9060 — speak with someone directly.
Message
Reach us on Telegram or WhatsApp for a quick written answer.
zibadis@gmail.com — for anything that needs more detail.
Contact
The full contact page, with every channel in one place.
Frequently asked questions
Is Shafayaft medical advice?
No. Shafayaft offers general health information and tools. For advice about your own health, see a doctor or pharmacist; in an emergency call 115.
How current is the place information?
When the finders launch, place information will be reviewed and updated regularly. Always call ahead to confirm opening hours and services.
Do you offer online consultations?
Not yet. This feature will be added in future versions.
Is my location shared with other services?
No. The finders are being built to run on ZIBADIS servers with a locally stored map, so your location is never sent to outside map services.
Do the tools store my data?
Each tool states what it stores. Several work entirely in your browser and send nothing.
How do I report a mistake?
Email zibadis@gmail.com, or open a support ticket.
For medical emergencies, don't wait for a reply — call 115.